Shipping Policy

Shipping Policy

This Shipping & Delivery Policy is part of our “Terms” and should therefore be read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.

PROCESSING TIME:

• Orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

The shipping cost depends on the order size and the location where the products will be shipped.

All delivery times are estimates and may vary depending on your country and order size.

DO YOU DELIVER INTERNATIONALLY?

We offer shipping with pallet insurance and shipping without pallet insurance.

Please note that various rules and restrictions may apply to international deliveries, and additional taxes and duties may be required, which we have no control over. If such cases apply, you are responsible for complying with the laws applicable in your country and for any additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will inform you as soon as possible and provide an updated estimated delivery date.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us at:

📧 Email: wholesale@aromawest.com